Today’s Must-Have Skills for Tomorrow’s Growth After a tumultuous 18 months, the global economy is poised to stage its most robust post-recession recovery in 80 years, according to the World Bank. Individuals, businesses, and society as a whole are starting to look forward to shaping the future. We also interviewed academics in multiple markets to…
The Roi Of Ai In Modern Cx Programs: Happy Customers, Service Excellence, And Financial Success Why Are CX Leaders Investing in AI? In 2019, Aberdeen surveyed 369 CX leaders across companies of all sizes, industries, and locations for The CX Executive’s Agenda 2019 study. The findings revealed that 53% of companies were using one or…
The Total Economic Impact of Dell PCaaS Dell PCaaS modernizes the employee experience and simplifies IT by providing end-to-end PC services, including hardware, deployment, support, asset recovery and transitioning to new devices every three years, all for one simple, predictable monthly price with no upfront investment required. In a recent analysis commissioned by Dell Technologies…
The Roi Of Ai In Modern Cx Programs: Happy Customers, Service Excellence, And Financial Success Why Are CX Leaders Investing in AI? In 2019, Aberdeen surveyed 369 CX leaders across companies of all sizes, industries, and locations for The CX Executive’s Agenda 2019 study. The findings revealed that 53% of companies were using one or…
