A Digital Transformation Planning Guide
It’s long been known that the manual finance and accounting (F&A) processes many governments rely on are frustratingly slow and inefficient. Yet because they worked well enough to get bills paid and financial reports generated, there wasn’t much impetus to change them — until the COVID-19 pandemic.
The work-from-home mandates and office closures during the pandemic made it clear that manual, paper-based processes were no longer sustainable. It simply wasn’t possible to route a paper invoice to all the right people for approvals and processing. Or resolve a problem by walking over to a colleague’s desk. Or produce a financial report by gathering in a conference room and reviewing printouts taped to the wall.