The Roi Of Ai In Modern Cx Programs: Happy Customers, Service Excellence, And Financial Success Why Are CX Leaders Investing in AI? In 2019, Aberdeen surveyed 369 CX leaders across companies of all sizes, industries, and locations for The CX Executive’s Agenda 2019 study. The findings revealed that 53% of companies were using one or…
The Total Economic Impact of Dell PCaaS Dell PCaaS modernizes the employee experience and simplifies IT by providing end-to-end PC services, including hardware, deployment, support, asset recovery and transitioning to new devices every three years, all for one simple, predictable monthly price with no upfront investment required. In a recent analysis commissioned by Dell Technologies…
The Roi Of Ai In Modern Cx Programs: Happy Customers, Service Excellence, And Financial Success Why Are CX Leaders Investing in AI? In 2019, Aberdeen surveyed 369 CX leaders across companies of all sizes, industries, and locations for The CX Executive’s Agenda 2019 study. The findings revealed that 53% of companies were using one or…
The Roi Of Unified Customer Insights: Better Data Delivers Better Results Connecting CX Data to Build a Unified View of Customers Maximizes Performance In early 2020 Aberdeen surveyed 405 customer experience (CX) leaders around the world, across different industries, and within companies of all sizes. The survey revealed that 78% of companies are not satisfied…
