Assets

The Total Economic Impact of Dell PCaaS Dell PCaaS modernizes the employee experience and simplifies IT by providing end-to-end PC services, including hardware, deployment, support, asset recovery and transitioning to new devices every three years, all for one simple,...

The Roi Of Ai In Modern Cx Programs: Happy Customers, Service Excellence, And Financial Success Why Are CX Leaders Investing in AI? In 2019, Aberdeen surveyed 369 CX leaders across companies of all sizes, industries, and locations for The CX Executive’s...

The Roi Of Unified Customer Insights: Better Data Delivers Better Results Connecting CX Data to Build a Unified View of Customers Maximizes Performance In early 2020 Aberdeen surveyed 405 customer experience (CX) leaders around the world, across different industries, and within...

Financial advisors, planners, and associates need to be responsive and connected to keep their clients happy. Whether discussing a financial product with existing or new customers, Ooma Office helps them manage their calls better while working from anywhere and...

The changing state of financial services Evolution of banking Over the past decade, changing consumer behavior paired with digital transformation has reshaped the financial services industry. More consumers have shifted from in-person transactions to online or mobile banking. With emerging...

The financial services industry has long held a reputation of being traditional and conservative, largely due to the security and regulatory guidelines under which it operates. Yet, being conservative and reactive aren’t the qualities you need to improve the customer...

8 solutions to creating more delightful customer experiences Leveraging data and the cloud to modernize, personalize, and grow Customers expect a flexible and personalized financial services experience that provides digital, seamless, and autonomous interactions with their banks, wealth managers, payment platforms,...

Top skills and sample courses for financial services learning programs Learners are the most important factor in any professional development solution, and should feel that they’re getting value from time invested in learning. One senior manager with Emirates Global Aluminium (EGA),...

There is no more business as usual. The world’s biggest taxi company owns exactly zero taxis. The largest hotelier owns zero rooms in zero hotels. The hottest name in designer fashion sells no clothing. Some of today’s fastest growing companies...

That is one finding of a survey conducted by CFO Research of Industry Dive and Globalization Partners polling senior finance executives from companies in North America, Asia-Pacific, and Europe. The majority of CFOs reported that the coronavirus pandemic fundamentally altered...