#financialservicesindustry

Cloud Contact Centers For Financial Services: Delivering Agility And Superior Cx At Scale

The financial services industry has long held a reputation of being traditional and conservative, largely due to the security and regulatory guidelines under which it operates. Yet, being conservative and reactive aren’t the qualities you need to improve the customer...

Transforming The Financial Services Value Chain With A Data-first Strategy

8 solutions to creating more delightful customer experiences Leveraging data and the cloud to modernize, personalize, and grow Customers expect a flexible and personalized financial services experience that provides digital, seamless, and autonomous interactions with their banks, wealth managers, payment platforms,...

From Keeping Pace To Staying Ahead: Effective L&d In Financial Services

Top skills and sample courses for financial services learning programs Learners are the most important factor in any professional development solution, and should feel that they’re getting value from time invested in learning. One senior manager with Emirates Global Aluminium (EGA),...
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Latest News

Key Fed inflation increased by 0.4% in January, up 2.8% from a year ago

Inflation increased in January as expected, according to a key indicator the Federal Reserve uses when deciding whether to...
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